Monthly Archives: May 2020

Four Tips for Getting Back to Work during this In-Between

We’ve reached an in-between status of this quarantine as many are eager to get back to work. Businesses are starting to open back up (with restrictions), but a lot of employees are finding themselves in an awkward spot between working in the office and remaining at home. Doctors are utilizing video and teleconference appointments but are holding office hours to see patients and perform “elective” surgeries. Companies are requesting that their employees work from home, if possible, but they’re relaxing requirements for coming back into the office. Other organizations are welcoming people back from teleworker status to full in-office expectations. With “in-between” operations, we’ve helped our clients through a few technology hiccups and wanted to help you avoid them too. Here are the top fiveRead Full Article


No Business As Usual

Currently, there is no such thing as Business as Usual. Every day, small and medium businesses are re-inventing how they function. The most unfortunate side-effect of this COVID-19 crisis is that many small businesses have closed, and many of those will not re-open. The economic repercussions from this event will ripple throughout the landscape for decades. Only the strong will survive. For those who will survive this paradigm shift, now is the time to re-structure your business model and build a new foundation for the future. With many employees working off-site, businesses are noticing that they may be spending too much on their overhead, and they are also looking closely at the size of their staff. In this blog, we will look toward the futureRead Full Article


Meet the Nerds: Troy Beard

We are incredibly pleased to introduce you to the newest Nerd, Troy Beard. Troy was born and raised in New Orleans, so appreciates the importance of our local businesses, which he will be serving as a Network Technician.  When asked about his experiences for the past couple of months, he had this to say: A big positive to come out of social distancing is personal hygiene has become a bigger part of everyday lives, communities have become closer, and world pollution is down significantly. We love his great attitude and enjoyed reading his responses to our nerdy and New Orleans-related questions. What’s your favorite local restaurant? Royal Thai Star Wars or Star Trek:  Star Trek (which made me think of this meme, for which IRead Full Article


5 Ways to Adapt to Social Distancing at Work

You’ve probably grown tired of hearing the words “adjusting to the new normal” during this time of social distancing. Unfortunately, though, there’s really no other way to say it. This pandemic has permanently changed our work environment, whether you’re already back in the office or remain in quarantine for several more weeks. We must create a new normal for how we work, manage network security, and maintain productivity across a more widespread team. For example, a client earlier this week asked with their employees working from home, how are they supposed to ensure HIPAA compliance? What if someone innocently leaves the computer screen open, or takes a note with a patient’s name and walks away from the notebook? Here’s how we recommend redefining work parametersRead Full Article


3 Ways Cybercriminals Use Social Engineering to Steal Your Info

Cybercriminals use social engineering every day to attempt to hack into people’s personal information.  Social engineering preys on the human condition to gain trust, manipulate people, and get people to willingly give out personal information. In general, there are three major ways that cybercriminals use social engineering to steal your info. Email This is one of the most prominent ways that information is stolen. This side of social engineering has been around nearly as long as emails have. It’s guaranteed that anyone with an email account has seen at least one of the many phishing scams that come from cybercriminals. Perhaps a Nigerian Prince would like to wire you a ton of money because his inheritance is wrapped up in the bank for some reason.Read Full Article


Why Are You So Popular on Social Media?

As we spend more time than ever before on our devises, most people are aware of the many scams that exist on the internet now. It’s tough to simply look at your emails without noticing several phishing emails sitting in your inbox, and those are just the obvious ones! Then, there’s, “We need you to update your account info, just click the link below,” emails. It can even go deeper with hackers physically talking with you or conning you into giving them information you shouldn’t. Lately, the largest influx of scams has come from social media.  As of right now, it is estimated that worldwide social media users total 3.8 billion. That is a lot of people to target. Fake Facebook Profiles Facebook saw a lotRead Full Article


Breaking Down Social Engineering

Most people are aware of terms like phishing and malware, but did you know those are a part of a larger scheme called social engineering? This is not a new kind of fraud. In fact, it’s been used for many years to manipulate a wide range of people into giving up important data about themselves or their workplace. A prime example of social engineering goes back to Greek mythology with the Trojan horse. They infiltrated the city of Troy with a “peace offering” filled with soldiers, thus winning the war. With technology at the forefront of our lives, social engineering has entered a new era. Physical human interaction is not necessarily required anymore. These criminals can gain information through emails, pop-ups, and public Wi-Fi networks,Read Full Article