Meet the Nerds

Darrin Piotrowski
President

Darrin, the owner and original Nerd, has been providing expert service for two decades, and has made Rent-A-Nerd the place to go for computer networks and repair. When not saving the world one computer at a time, our fearless leader enjoys cooking gourmet meals, exploring his home city of New Orleans, traveling the world, and slaying zombies on PlayStation.

Charlotte Piotrowski
Marketing and Outreach

Charlotte is a CityBusiness 2015 Women of the Year. She attended LSU, received her undergraduate degree from UNO, and graduated from Loyola University School of Law. After litigating for ten years, she turned her attention to other pursuits. She is a freelance writer and editor and has published magazine articles and an award-winning book of inspiring quotations and commentary. She is happily married to the head Nerd, Darrin, with whom she enjoys cooking, traveling, cheering on the Saints, and raising their four cats.

Nick Lauve
Network Specialist

Nick, born and raised in New Orleans, has worked with computers and networks since the tenth grade. In spite of the first computer he built catching fire upon its first boot, Nick joined Rent-A-Nerd shortly after graduating from Holy Cross High School and worked part-time while pursuing a degree in Computer Science at Loyola University. Nick has played music since he was fifteen, and currently plays in the local computer rock band A Living Soundtrack.

Cecily Coats
Office Manager

Cecily was born in New Orleans and is proud to be called a "Southern Belle." She graduated from LSU in December of 1994, moved to London and then New York, before returning home to find work. In September of 2001, Cecily became the first "Nerdette" and is responsible for managing the office’s day to day operations.

Marshall Flaig
Service Manager

Marshall was born and raised in Lakeview. He attended Holy Cross High School and the University of New Orleans. After Hurricane Katrina, he joined the Nerd team. Marshall plays drums in the local electronic rock band, A Living Soundtrack, which you can check out on the web at www.alivingsoundtrack.com.

computer nerd new orleans
Beibei Lin
Network Technician

Beibei attended Grace King High School, UNO, and Remington College. His Associate Degree in Computer Networking earned him a job at the Help Desk at Remington (and lots of cache with the ladies), but after two years of repetitive and monotonous problems, Beibei dreaded every Monday. His life took a quick change for the better in 2006, when he started working for Rent-A-Nerd as an onsite repair technician. Network problems, hardware, software—you name it, he's probably fixed it.

Tyler Braddick
Network Technician

Tyler was born in Houston, Texas and moved to Mandeville in 2004. He attended Fontainebleau High School and is now pursuing a degree in Business Administration and Computer Science at UNO. When not working or studying, Tyler enjoys playing video games and reading comic books. He is also the president of the Mystic Krewe of Brew, a local homebrew club on the North Shore

Chien Nguyen
Network Technician

Chien was born and raised in New Orleans, went to Benjamin Franklin, and studied Computer Science and Electrical Engineering with a minor in Naval Architecture at UNO. Prior to joining Rent-A-Nerd, he worked for many years in the IT field, doing everything from customer support to networking. In his spare time he plays board games and tries to find creative ways of keeping his Great Dane from unlocking the door to his bedroom. Some people have stress balls; he has a Rubik's Cube.

About Rent-A-Nerd, Inc.

Rent-A-Nerd Car

Rent-A-Nerd started in a one-bedroom apartment on November 1st, 1997, when I realized my phone number spelled N-E-R-D.  Computer users in the New Orleans area were fed up with the lack of knowledgeable and honest computer consultants; I borrowed $300 dollars from my mom (thanks Mom!), posted flyers around the neighborhood, and Rent-A-Nerd was born. The response to the flyers was great and I quit my day job.  I had to call in a friend to handle the overflow.  Rent-A-Nerd was growing quickly—my apartment was already too small—so I moved into a house and converted the front into an office.

On January 1st, 1998, Rent-A-Nerd was incorporated.  Later that year we officially hired our first employee and Rent-A-Nerd outgrew my house.  Exactly one year after founding the company, we opened our first “real” office on Metairie Road.  By August 2005, Rent-A-Nerd had been featured in numerous news broadcasts, newspaper and magazine articles, interviews and photo sessions; and we had grown to twelve employees.  We were STILL growing quickly and still providing fast, reliable service to the New Orleans Metropolitan area.

On August 29, 2005, Hurricane Katrina and a failure of the levee system devastated Greater New Orleans and scattered the Nerds.  Our staff was cut in half, with two of us—including me—forced to relocate to Baton Rouge.  Rent-A-Nerd was down but not out.  The Metairie location was spared the flooding so we were able to resume operations almost immediately, aiding our customers as they returned to the city.

The years since Katrina have been a time of optimistic outlook and steady growth.  In the spring of 2013, I participated in the Goldman Sachs 10,000 Small Businesses program, during which I developed a new-found sense of excitement for my industry and my city.  And as of March 1, 2016, we have relocated to a much larger office at 2200 Tulane Avenue, Suite 302 (the corner of Tulane and Galvez). If all goes well, Louisianians will be renting Nerds for years to come.  We are your best place to find a reputable and skilled computer technician in New Orleans!

~Darrin Piotrowski

New Orleans Managed I.T. Services, Support, and Sales


Rent-A-Nerd, Inc. provides efficient, proactive, honest IT services to businesses and home users in the Greater New Orleans area. We offer computer and equipment sales and repair, network management, cloud-based email/document share services, consulting, service contracts, data storage and recovery, and more.  Our highly skilled and certified technicians are available to perform these services both in-store and onsite, and are often able to problem-solve remotely.   Making customers happy—no matter the cost—is more than just good business; it’s the only way we do business!

Click Here to Learn More

What Our
Customers Say


“My laptop stopped charging after I dropped it on the side with the power cord. I brought it to three shops before I found one that could fix the problem, but they were way too expensive, and they told me it would take at least two weeks to fix. Rent-A-Nerd quoted me $50 less and had it done in three days. It’s worked great ever since. Thanks, guys!”

-Kimberly B.Click Here For More Testimonials

“I just want to thank Darrin for an outstanding job of correcting our nightmare computer problem. You and your team are a great group of professionals and I would highly recommend your group to anyone looking for computer technicians or a good group of Nerds. Thank you again.”

-Anthony L. T.Click Here For More Testimonials

” After dealing with Best Buy’s Geek Squad staff I was ready to throw my computer in a dumpster and forget about it. They were rude, unprofessional, and wanted to charge me more to repair my computer than I originally paid for it. One of my friends recommended Rent-A-Nerd to me, and having tried them myself I can say I will never use another computer repair shop! They were so helpful and polite, and they got my computer fixed the same day I brought it in. Try Rent-A-Nerd! You’ll be glad you did.”

-Maggie R.Click Here For More Testimonials

“On a scale of one to ten, Beibei’s service rates a twelve! We are very happy that he continues to be our tech; he’s always willing to go above and beyond what is required!”

-LaVerneClick Here For More Testimonials

“I have used Rent A Nerd for solving both network and hardware/software problems for about a decade now and have had nothing but excellent service and results. They have built and maintained a workstation and a laptop which are very good machines. I have had them unravel networks, recover from a totally botched OS install by another tech service company, and save me from countless vexing Trojans. I am confident in recommending them to all.”

-Philip JohnsonClick Here For More Testimonials

“I have used Rent-A-Nerd for many years. I think I have used nearly every service offered from both computer and equipment repair to consulting. I have even purchased equipment. My main consultant, Beibei, is great. He has saved my computers several times and thus my sanity.”

-Patty Barnett, Barnett Fine Art Click Here For More Testimonials

“Swap Boutique has used Rent-A-Nerd for over three years for all of our IT and computer hardware needs. With our very specialized consignment software, it was difficult to find local support. Rent a Nerd quickly became an expert on our proprietary POS and inventory system. They handle all of our computer set ups and maintenance. They were instrumental in our expansion and set up a very efficient network to connect all of our stores. They are always available when we need them, and we feel very fortunate to have such an experienced and reliable technology partner. “

-Michelle Reinhardt, Swap BoutiqueClick Here For More Testimonials

“If you desire individually tailored, professional, friendly, patient, knowledgeable, reasonable and fast response to all your computer needs, there is only one place to look; Rent-A-Nerd is the best! “

-Woody Krog Click Here For More Testimonials

“Rent-A-Nerd is a professional and reliable company. I would highly recommend.”

-Anabella Najarro, Senior Account Executive at EarthLink BusinessClick Here For More Testimonials

“Excellent knowledgeable staff – highly recommended!”

-Quinn Jones, Co-Founder & CFO at Cabildo ServicesClick Here For More Testimonials

“I’ve used Rent a Nerd for years. Probably over a decade. They have built several computers for me to my specifications. They have worked on my home computer and office network. I have found their service to be reliable, fair, and on target. And for those nagging things that we cannot find a cause or a fix for, they have been great about standing behind their work. I will continue to use them and definitely recommend.”

-Ray Unland, President Elect at New Orleans Dental AssociationClick Here For More Testimonials

“I have had great results with their service (long distance). The staff is very helpful and professional. Would refer to a friend.”

-Courtney Coats, Owner at Co2 DesignsClick Here For More Testimonials

“The folks at Rent-A-Nerd are so easy to work with, but most importantly they really know what they’re talking about. Hooray for the Nerds! (But seriously, I trust them completely. Thanks, guys!)”

-Sarah Graham, Associate Attorney at Curry and Friend A PLCClick Here For More Testimonials

“I just wanted to thank ya’ll for being so helpful to me with my laptop problems recently.  Each of you, in your own way, made my computer inconveniences as painless as possible.  Of course, I’ve always had great service with y’all over these past years, so I’m not surprised at all.  My new laptop works great, and I’m liking it a lot, and I’m so pleased that most of my files were recovered from the defective hard drive of my old laptop.  I’m very happy with everything.  Many thanks…

I am admittedly very ignorant about the mysterious workings of these computers, and I really appreciate that y’all are so patient with me with all my questions and requests and that y’all are so respectful and professional towards me and don’t make me feel like a dummy.  That means a lot to me.

Thank y’all again, and I’m always spreading the good word about y’all to everyone I know.”

-George D.Click Here For More Testimonials

“Over the last several weeks I had a new computer installed in my office and your representative BeiBei was the technician who worked with me in getting this job done.  I am writing this note to thank you for having such a dedicated employee as this gentleman working for your firm.  I found him to be very professional, courteous and most helpful.  He got my system up and running and although we had a few bugs he very diligently worked through getting rid of them so that I am now running very smoothly.

I am sure that when you have a costumer who is unhappy that you hear them loud and clear.  Unfortunately, when you have someone like myself who feels very pleased to have such good service we fail to take the time to let you know that.  The reason for my note is simply to say Thank You for a job well done!”

-Shelby J. McIntosh, Harbor Financial Group, LLCClick Here For More Testimonials

“Rent-A-Nerd has been a true asset to our company.  We can always rely on fast reliable service when needed.  Thanks.”

-Rory PicouClick Here For More Testimonials

“I’ve called in the Nerds several times over the past few years.  I’ve been very pleased with the professional, prompt and courteous service of this company.”

-Patti PannellClick Here For More Testimonials

“I just wanted to let you know what a great experience my mom had with Rent-A-Nerd and specifically your technician Marshall.  Someone hacked her yahoo account, deleted all of her contacts and she was worried that her computer had gotten a virus because it was moving so slowly.  Marshall checked her whole system out for under $100 and wrote yahoo and was able to get them to restore her contacts, all in under a day.  She was very appreciative and asked me to convey her thanks for such an easy process and thorough job.  Thank you!!!”

-Lisa ShermanClick Here For More Testimonials

“We would like to thank you for coming out to work on our computer software problem.  In a matter of minutes you had our whole program up and running.  You can be sure we will call on Rent-A-Nerd when we have a problem with our computers.”

-Tammy L.Click Here For More Testimonials

“I wanted to let you know how awesome Bei Bei is.  Not only did he work incredibly hard when he came out, but he also was very flexible and understanding when dealing with technology in classrooms full of loud (and sometimes napping) children.  We’ve been very happy with the partnership we have with your company.  Bei Bei is a pleasure to work with.”

-Richard Hill, St. Catherine of Siena SchoolClick Here For More Testimonials

I would like to first say how pleased my husband and I are with Rent-a-Nerd. You were able to schedule an appointment within the next day! This rarely happens when something needs to be repaired. You were very kind about trying to get an early time.

I am sure that your company has many qualified workers. But, I would like to express my gratitude to Tommy who came out today to service our computer. Unfortunately, I am not computer literate. I had a list of questions to ask and Tommy went through EACH one and explained not only what the problem was, but exactly WHAT he was doing. This will hopefully help me with similar problems in the future. He even offered to remove some programs and showed me how.

 Being a teacher for thirty-five years, I can’t tell you how much “hands-on” aids comprehension of material.

Tommy is truly professional in his work and has a wealth of knowledge about computers. His attitude is pleasant and has a lot of patience with those who are not as advanced.

Thank you for your services.

-Bob and Karen HollingsworthClick Here For More Testimonials

Thank you so very very very much for your great help last week. Please thank Darrin too! Ya’ll are expert computer tech support and we really appreciate the great service you give. I especially appreciate your above and beyond top notch customer service. I continue to promote you to all I know and encourage anyone needing any kind of tech service to contact you. Thank you for making sure nonprofits get great tech service at reasonable rates.

Thanks, thanks, thanks!

-Brandi Bowen, New Orleans Regional Aids Planning CouncilClick Here For More Testimonials

Marshall,

A short note to express my appreciation for your assistance and skill in remotely solving my computer problem.

I can truly say that every experience with Rent-A-Nerd is excellent and satisfying.  You and the rest of the staff are invaluable.

Thank you.

Dan

 

Daniel R. Hogan, Jr., Ph.D.

 

Daniel R. Hogan, Jr., Ph.D.Click Here For More Testimonials

It was a pleasure to work with Cecily and Marshall in purchasing my desktop and transferring the data from my previous hard drives and also working with your onsite tech today during the home-setup. Nothing has changed in all these years that I’ve been a customer as all of you remain refreshingly professional and your products remain top notch. I’m sure I’ll be a customer for a long time.

I LOVE my new computer. Thanks !

Sincerely,

George W. Davila III

George W. Davila IIIClick Here For More Testimonials

So far, I am delighted with your support. Your tech was great at discussing the issues that I was having with my computer without talking down to me. We also value that he is experienced in both PC and MAC because we have both in our office.

Terese, NOLA Green Landscaping

Terese, NOLA Green LandscapingClick Here For More Testimonials

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We are beyond thrilled to announce that the readers of New Orleans CityBusiness voted us THE BEST INFORMATION TECHNOLOGY FIRM! Thank you; we are honored and humbled. Be sure to check out today's edition of CityBusiness for a complete list of the other top companies and firms around Greater New Orleans. ... See MoreSee Less

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We are beyond thrilled to announce that the readers of New Orleans CityBusiness voted us THE BEST INFORMATION TECHNOLOGY FIRM! Thank you; we are honored and humbled. Be sure to check out todays edition of CityBusiness for a complete list of the other top companies and firms around Greater New Orleans.

Here's our snazzy new video. We'd love to hear what you think! Whoever gives the best feedback will win tickets to an upcoming Baby Cakes game!Why is Rent-A-Nerd, Inc. important for your business? ... See MoreSee Less

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Looks great and thanks for the FSC Interactive cameo!

Great piece! Darren y'all did a great job !

Nicely done!

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