Tech Tips Archives

Data Loss Tech Tips

Charlotte Piotrowski | August 16, 2018

Small business owners are often worried about data loss. Rightly so, because data loss has the potential to wipe out a business. We have identified the most common forms of data loss so you can see how they fit into your business and assess the risks related to each of these pitfalls. 1. Human Error – Human error – by way of unintentional data deletion, modification, and overwrites – has become much more prevalent in recent years. Much of this is the result of improperly managed virtualization technology. While virtualization and cloud computing have enabled improved business continuity planning for many businesses and organizations, humans must still instruct this technology how to perform. The complexity of these systems often presents a learning curve that canRead Full Article

The Benefits of an IT Managed Service Provider

Charlotte Piotrowski | August 9, 2018

Managed Service Providers (MSPs) are often recommended as a cost effective IT solution for small and mid-sized businesses. For a minimal monthly fee, MSPs provide a reasonably priced solution to the complex technology pains needs of businesses. Here’s a look at the various benefits an MSP can offer your business: Freed-Up Resources and a Renewed Emphasis on Core Business – Both business owners and internal IT staff would much rather focus on revenue enhancing tasks like product development or the creation of cutting-edge applications/services. This is one reason routine monitoring and maintenance tasks are often neglected by an internal IT person or team, which always proves to be detrimental much later. Often perceived as a “threat” to an internal IT person or staff, MSPs can insteadRead Full Article

Business Continuity Versus Traditional Backup

Charlotte Piotrowski | August 2, 2018

Do you know the difference between business continuity and traditional forms of data backup? How important is it to you that your business does not lose valuable downtime and is able to be back up and running as soon as possible? If this is vital to you, then you should have a very solid business continuity plan in place. In the meantime, here are some tips to help you improve your backup plan as you phase to a more solid business continuity plan. Think Quicker Recovery Time, Not Quicker Backup – While incremental backups are much faster than executing a full backup, they also prolong recovery time. In the event of data loss, a full restore will require loading the most recent full backup and then eachRead Full Article

The Benefits of a Managed Service Provider

Charlotte Piotrowski | July 19, 2018

The benefits of partnering with a managed service provider (MSP), such as Rent-A-Nerd, Inc., are significant. The bottom line is that it is a cost-effective way to ensure that all of your business’s IT needs are met and kept up-to-date. Experienced MSPs have access to the newest tools that reduce costs by automating many routine in-house labor intensive processes. Break-fix is labor intensive (and a very outdated model), and labor is one of the most expensive operating costs within your IT infrastructure. The new innovative tools that can be provided by MSPs generate real productivity increases and mitigate the risk of network failure, downtime, and data loss from human error and disasters. MSPs deliver a trusted foundation for your team and your clients. SomeRead Full Article

Cybersecurity: Is your Business Safe from Virtual Threats?

Charlotte Piotrowski | July 12, 2018

Did you know that 50% of small business owners think their businesses are too small to be targeted by the thieves of the virtual world? Thus, they do not believe that cybersecurity is a business concern. Contrary to popular belief, 72% of hacker attacks happen to smaller firms – firms with fewer than 100 employees! So how prepared is your SMB? Here’s a checklist to help you find out how vulnerable you are to these attacks. 1. Do you have Antivirus protection? An antivirus software program can help protect you from threats that originate from emails such as malware and virus attacks. However, the most striking fact is that 61% of small businesses don’t install any antivirus software. If you are one of them,Read Full Article

Is That Email a Phishing Scheme?

Charlotte Piotrowski | July 5, 2018

Research has revealed that over half of all users end up opening fraudulent emails and often even fall for them. Phishing is done with the aim of gathering personal information about you, generally related to your finances (or your business and its finances). The most common reason for the large number of people falling for fraudulent emails is that the phishing attempts are often so well-disguised that they escape the eyes of a busy email reader. Here are a few tips that help you identify whether that email really came from your bank or is another attempt at defrauding you via a phishing email. 1. They are asking for personal information – Remember, no bank or financial institution asks you to share your key personalRead Full Article

The Cost of IT Downtime on Your Business

Charlotte Piotrowski | June 28, 2018

Many small and mid-sized business owners think IT downtime only cost them a few productive hours, but there’s a lot more at stake when your systems go down. Customer satisfaction and loss of brand integrity are just two of the key losses apart from more evident costs, such as lost productivity and what often adds up to a high tally of lost profits from sales, billable hours, and/or however else your business earns an income. Here’s a few other ways downtime can hurt your business: 1. Customer Loss – Today’s buyer lacks patience; they are used to getting everything at the click of a mouse, at the tap of a finger. Suppose they are looking for the kind of products/services that you offer and your siteRead Full Article

Has Your Website Been Optimized for Mobile Users?

Charlotte Piotrowski | June 21, 2018

Did you know that this year there will be more mobile web surfers than stationary ones? That means more prospects are accessing your business website more through their smart phones, tablets or other mobile devices than with a laptop or PC. If you thought you had time to make the switch this year, you may want to reconsider in light of new research. A recent study revealed that around 40% of prospects move on to a competitor if they have a poor mobile experience. How prepared is your business for this change? Well, if you are just starting out, the following checklist will help you optimize your business website for these users: 1. Make sure your mobile site is different from your regular businessRead Full Article

Five Ways Your Business Can Improve Its Search Engine Rankings through SEO

Charlotte Piotrowski | June 14, 2018

In an age where most business happens online, not showing up in Google search results can really hurt you. While there’s no real shortcut to showing up consistently on web searches, there are a few quick fixes to get your site to show up on your potential customer’s search results. In other words, improve your rankings through Search Engine Optimization or SEO, for short. 1. HTML tags – Important HTML tags include the title tag, meta description and meta keywords. Make sure each page of your website has appropriate HTML tags. The title tag of each page should be unique and relevant to that particular page. 2. Alternative text images – Ensure that most of the images on your website have alternative text tags. Alt tagsRead Full Article

Computer Network Management and Maintenance

Charlotte Piotrowski | April 26, 2018

Rent-A-Nerd, Inc.’s co-owners, Charlotte and Darrin Piotrowski, published an article, “Don’t Wait Until It’s Broken,” in the September 2015 issue of Biz New Orleans (and also included in email blast and the Biz New Orleans online issue). In it, they discussed the many reasons why every business should have a computer network management and maintenance contract with a local IT firm, rather than simply calling their computer repair company every time something breaks or isn’t working properly. Here’s the link to the full article. Below is the top ten list of reasons, taken from the article, for contracting with Rent-A-Nerd, Inc. for your business’s computer network management and maintenance. Top 10 benefits of network/computer management and maintenance: 1 – You can truly think of your IT serviceRead Full Article

Prepare Your Business in Case of Disaster

Charlotte Piotrowski | March 6, 2018

You probably have a plan for your home in the case of a disaster, but what about your business? According to the Insurance Information Institute, as many as 40% of businesses fail after a disaster. There are a number of things that you can do in order to prepare your business in case of disaster (man-made or natural). And, since we are in the midst of hurricane season, now is as good a time as any to do so! You should begin by assessing what types of disasters are most likely to occur to your specific business. This can include fire, flooding, a hurricane, and even criminal activity, depending upon your location, type of business, and other factors. You should select point people who are trained toRead Full Article

Samsung Galaxy Tab S2 is AMAZING

Charlotte Piotrowski | September 7, 2015

Disclaimer: I am not a techie and I don’t get overly excited when new devices come out. But I’m married to a techie and he does. We rotate through a lot of smartphones, tablets, and computers so that we can offer the best advice to our customers, and so I end up with hand-me-downs frequently. However, when Darrin told me about the Samsung Galaxy Tab S2, well, I didn’t want to wait until he had moved on to the next great device; I wanted it as soon as possible! I won’t bore you with all of the specs, though they can be found on this link. For me, the most important qualities are these: It’s a Samsung, which means the screen is gorgeous, with brightRead Full Article

Windows 10 Upgrade

Beibei Lin | August 27, 2015

Windows 10 was globally launched on July 29, 2015 and consumers with Windows 7, 8, and 8.1 starting to receive free upgrade notifications. These free upgrades will be available only within the first year of the Windows 10 release. But many are asking whether they should upgrade or not. Here are a few things to consider before upgrading to Windows 10. First, the pros. Windows 10 fixes so many of the issues with Windows 8 that people have been griping about. The start button (it’s actually a “start menu” but we all just really care about having our start button back on the bottom left of our screen) has finally returned! That’s probably the number one complaint with the prior version, so the most popularRead Full Article

Business Tips to Start off the “School Year”

Charlotte Piotrowski | August 20, 2015

Students are back in school, looking forward to a new year, fresh uniforms, probably a new lunchbox, even some nice new school supplies. Now is also a great time to give your office that sort of fresh start and we’re here to offer you some business tips so that you can do just that. Take a walk around your own personal work space and then venture out into your entire business’s space. As you’re looking around, make a list of those areas that are problematic and those that are working well. What are the differences between these two lists? It’s just as important to focus on what is working, since you can learn from success and apply the same concepts to your deficiencies. Below is a listRead Full Article

Two-Factor Authentication: Security for Your Valuable Data

Nerds Care | March 10, 2015

Two-factor authentication is an extra step that one takes when logging in to various sites and programs. It happens after the username and password have been entered. I know what you’re thinking, passwords are difficult enough. However, many times. in order to make it convenient to remember, we use the same password for nearly all websites (which I would never recommend) or we make simple passwords that are easily guessed, i.e. password, password 123. What two-factor authentication does is add an extra layer of security on top of those passwords, no matter how simple or complex they are, in order to further protect your information online. A quick and easy way to describe two-factor authentication is to think of when you call your bank’s customerRead Full Article

The Right Business Email Address

Beibei Lin | March 3, 2015

No matter if your business is fewer than ten employees or more than a 1,000, email is key in your communications with clients, vendors, staff, and other businesses. Often I find that a business’s emails are hosted by its Internet Service Provider or ISP, such as ATT, Cox, Comcast, etc. Without a better understanding of the benefits of a custom domain-hosted email, clients can potentially get lost. Therefore, it is so important that you have the right business email address. Business cards are exchanged on daily basis. A very basic card may include name, address, phone number, and email. An email address such as johndoe@cox.net or @att.com projects a different level of professionalism than a card reading johndoe@XYZcompany.com. Do you want your email to say, “We areRead Full Article

Top Ten Tech Tips

Marshall Flaig | December 3, 2014

Here are my top ten tech tips (for today!): 1) When in doubt, REBOOT. Rebooting, not only computers, but a number of electronic devices, fixes numerous issues. For example: Windows is “running slowly” possibly means that a program may be misbehaving and hogging vital system resources; rebooting the computer can often times resolve that issue. Another common example is when your “Internet is down;” rebooting your networking equipment (modem and router) can sometimes resolve this issue. Unplugging your modem/router from power and plugging it back in is a common solution for a number of networking issues. 2) If you don’t know the sender of an email DO NOT CLICK THE LINKS OR DOWNLOAD ANY ATTACHMENTS! Bogus emails are one of the number one waysRead Full Article

Your New Computer: Do Not Get Too Attached

Nerds Care | November 18, 2014

Remember those Maytag commercials where the guy sat there doing nothing because their washing machines worked forever? Computers aren’t like that. Computers break. This can be frustrating, especially considering that computers are changing very quickly. What was true a decade ago is not always true today in the computer world. You simply can’t get too attached to your new computer, because soon it will be outdated. So how long do computers last and stay relevant these days? With constant upgrades and advances in technology, including programming, computers become outdated very quickly. Desktop computers tend to be worth repairing for about five to six years. After that you should use it until it either dies or becomes so problematic that it’s not worth using anymore. LaptopsRead Full Article

How did I get this computer virus??

Nerds Care | November 5, 2014

“How’d I get this computer virus?” I think the question I get asked more often than any other is “how did that virus get on my computer?” And most of the time I have to answer that I don’t know. This is because tracing the source of an infection is often a very time consuming process. Sometimes it is obvious, but most of the time it isn’t and can easily take me an hour or more to locate the source. Most people don’t want to spend the money having me search in vain for the chance that I may figure out what caused the exact infection when I can just get rid of them all and be done with it. That being said, there areRead Full Article

Five Reasons You Should Retire Your Windows XP ASAP!

Beibei Lin | October 28, 2014

Here are five reasons why you should retire your Windows XP computer as soon as possible: 1. Updates & Bug Fixes: Since Microsoft decided to end support for Windows XP back in April 14, 2014, there have been no more security updates or technical support. Without any patches, updates, and hotfixes, your computer is more vulnerable to viruses, spywares, and hackers. Your identity could be more easily compromised. 2. Software & Drivers: Now that Microsoft has ended the support for XP, all software developers and manufactures will ultimately follow suit. Newly purchased hardware, such as printers, scanners, webcams, etc., will no longer have supporting software for Windows XP. Programmers will stop develop compatible applications and programs for an outdated operating system. With limited software andRead Full Article

The Lowdown on Smartphone Battery Life

Nerds Care | September 24, 2014

The battery in your smartphone, tablet, or other mobile device, is not as terrible as you may think. Now don’t get me wrong, I too feel like I’m constantly plugging my phone into a charger. I even keep a portable charger or two with me at all times. This is in addition to having three chargers at home, one at work, and a car charger. I constantly wish that smartphone battery life would improve. Here’s the secret; it is improving. The problem is that battery life is not improving faster than the phones that are sucking power from them. Computers are doubling in power every two years. With each upgrade they require more and more power to keep all the apps, websites, music streams, and dataRead Full Article

aCar App Review

Beibei Lin | September 16, 2014

It’s been a while since I posted a blog. So, here’s my aCar app review. If you like to keep your car’s service records, everything from oil changes to brake jobs, and even fuel usage, the aCar app is a great option. The app offers predefined alerts for regularly scheduled car maintenance, and can be customized for your particular needs. I love the fact that I no longer need to remember (or write down) the last time the battery was replaced, the mileage for the last oil change, or when I last rotated my tires. This practical app can store data on multiple cars, even bicycles! Backup/Restore and other additional features are also available if you purchase the aCar Pro version. This app has beenRead Full Article

Komik Reader App Review

Marshall Flaig | April 17, 2014

Komik Reader is a comic/manga (Japanese comics) viewer and collection manager designed for Android tablets and phones. (Remember, Nerds prefer Android over iOS. This could be one reason why!) This free app, or $1.99 for ad-free version ( available in the Google play store), lets fans of comics read all their CBR and CBZ files from an Android device. I read mine on my Google Nexus 7 tablet (which I love!). CBR files are “Comic Book Archive” files. Being able to have entire comic book collection on a tablet or android phone is very handy, as opposed to carrying around tons of comic books in mylar bags everywhere. “I slammed my door and locked myself in with dungeons and dragons and Todd McFarlane”– TheRead Full Article

Avoiding Computer Hackers

Beibei Lin | April 3, 2014

We all use email as a primary source of communication on a daily basis–for business and personal use. Every day our in-boxes are bombarded with SPAM and advertisements. Some of these emails are legitimate, but some are phishing emails. Phishing emails are designed to steal your password, bank information, credit card information and other personal data from your computer. How can you tell if a message is a scam or legitimate? Here are a few tips to follow in order to avoid having your computer hacked through these types of emails. Bad spelling and grammar – Hackers are great at coming up with ways to steal, but they aren’t so great at proofreading. If the message contains a misspelled word or poor grammar, it mayRead Full Article

Out of Milk App Review

Charlotte Piotrowski | March 13, 2014

Don’t you hate it when you get to the store and can’t remember everything you’re supposed to pick up (especially when it was only three or four items!)? Wouldn’t you like to be able to easily send your spouse your list of items when he’s swinging by the store on the way home? How about create a shared to-do list? I recently discovered the Out of Milk app, and it does all of the above, plus more! This little app allows you to keep and share grocery lists and to-do lists, easily with other people. And, it’s really easy to add items onto the grocery list–there’s even a quick scan option: just hold your phone above the bar code and press the scan button. ThatRead Full Article

Category Archives: Tech Tips