Tag Archives: business continuity

IT Managed Service for SMBs

 Understanding Managed IT Services and How They Benefit SMBs   No doubt you’ve heard, or you’ve at least read about, the benefits of managed services as it relates to maintaining your technology. Managed services refer to clearly defined outsourced IT services delivered to you at predictable costs. You know the exact IT services you’ll be getting and what you’ll pay for them. There is no surprise sky-high bill for services rendered.    How Managed Service Providers Work   Managed service providers (MSPs) use remote monitoring and management tools to keep an eye on the performance and overall health of the IT infrastructure that powers your business operations. Your MSP should provide 24/7 remote monitoring, which will alert them to any issue with your servers, devices, hardwareRead Full Article


Breaking News: Downtime Kills Small Businesses

Downtime is bad news for any business whether big or small. A recent two-hour New York Times’ downtime occurrence sent Twitter ablaze and their stock price plummeting. Google going down for one to five hours resulted in lost revenue up to $500,000 and decreased overall web traffic by 40%. While the hourly cost of downtime for a small-to-medium sized business won’t be nearly as large as that astronomical Google figure, downtime is often more detrimental to smaller companies. Smaller enterprises are more susceptible to downtime and are neither large nor profitable enough to sustain its short and long-term effects. Downtime Leads to Unhappy/Unproductive Employees   Even the happiest of employees become dissatisfied when they can’t perform basic day-to-day job functions or properly service customers or clients. While someRead Full Article


Business Continuity: What Every Business Owner Should Know

Technology is full of difficult jargon. To further complicate things, certain terms are often used in a different context between one publication or service provider and the next. An example of this is the usage of backup, disaster recovery, and business continuity. These terms are commonly used interchangeably, often resulting in confusion. In an effort to alleviate some of this confusion, let’s describe each physical process. You will see an overlay among all three, although they are each different processes. Backup – In IT lingo, the most basic description of backup is the process by which your data, as in files or programs, is copied from its original location to another. The purpose of this is to ensure that the original files or programs are retrievableRead Full Article


The Cost of IT Downtime on Your Business

Many small and mid-sized business owners think IT downtime only cost them a few productive hours, but there’s a lot more at stake when your systems go down. Customer satisfaction and loss of brand integrity are just two of the key losses apart from more evident costs, such as lost productivity and what often adds up to a high tally of lost profits from sales, billable hours, and/or however else your business earns an income.  Here’s a few other ways downtime can hurt your business: 1. Customer Loss – Today’s buyer lacks patience; they are used to getting everything at the click of a mouse, at the tap of a finger. Suppose they are looking for the kind of products/services that you offer and your siteRead Full Article


Data Loss Can Cause Your Law Firm to Shut Down

Small and medium sized businesses (MSPs), including law firms, rely more than ever on IT systems to efficiently run their business, support customers, and optimize productivity. These systems house sensitive digital data ranging from employee and customer information, to internal emails, documents, financial records, sales orders, and transaction histories. This is in addition to applications and programs critical to daily business functions and customer service. Preventing data loss is therefore an incredibly important function that your tech firm must be able to provide. While corporate-level data losses and insider theft, when they happen to Fortune 500 companies, are well publicized, many smaller businesses have also become casualties of data loss and theft. Following a significant data loss, it is estimated that a small-to-medium sized businessRead Full Article


Prepare Your Business in Case of Disaster

You probably have a plan for your home in the case of a disaster, but what about your business? According to the Insurance Information Institute, as many as 40% of businesses fail after a disaster. There are a number of things that you can do in order to prepare your business in case of disaster (man-made or natural). And, since we are in the midst of hurricane season, now is as good a time as any to do so! You should begin by assessing what types of disasters are most likely to occur to your specific business. This can include fire, flooding, a hurricane, and even criminal activity, depending upon your location, type of business, and other factors. You should select point people who are trained toRead Full Article