Tag Archives: computer network

Tech Tips for Small Business Owners

As someone running a small business, you probably have a lot on your plate. You are the core decision maker, responsible for growing your business, keeping your clients happy, and frequently even getting a lot of the work done. Often, when you have so much going on, one area that gets overlooked is IT. When you are so busy looking into other things, the start of IT issues may slip your watchful eyes. In this blog, we discuss the IT red flags that you need to watch out for. Of course, if your business’s IT is managed by Rent-A-Nerd, Inc., we are able to prevent most issues and are alerted to any before they become a problem, so that we can quickly address them. ReadRead Full Article


IT Management for Law Firms

Local small and mid-sized law firms often have difficulty managing their computer IT network. Despite being as technology dependent as large, national/international firms, local firms have tighter budgets and fewer resources to devote to IT management. This can lead to a more reactive “break-fix” approach to their technology that is not at all an ideal solution. Here’s what break fix most often leads to. If the burden rests on the shoulders of hourly or salaried in-house IT support, and they’re too busy putting out fires all day, then their skills and talents are essentially wasted.  If there is no in-house tech support, and many law firms don’t have even one onsite “IT guy”, they are commonly taken for a ride by some of the moreRead Full Article


IT Managed Service for SMBs

 Understanding Managed IT Services and How They Benefit SMBs   No doubt you’ve heard, or you’ve at least read about, the benefits of managed services as it relates to maintaining your technology. Managed services refer to clearly defined outsourced IT services delivered to you at predictable costs. You know the exact IT services you’ll be getting and what you’ll pay for them. There is no surprise sky-high bill for services rendered.    How Managed Service Providers Work   Managed service providers (MSPs) use remote monitoring and management tools to keep an eye on the performance and overall health of the IT infrastructure that powers your business operations. Your MSP should provide 24/7 remote monitoring, which will alert them to any issue with your servers, devices, hardwareRead Full Article


The Benefits of an IT Managed Service Provider

Managed Service Providers (MSPs)  are often recommended as a cost effective IT solution for small and mid-sized businesses. For a minimal monthly fee, MSPs provide a reasonably priced solution to the complex technology pains needs of businesses. Here’s a look at the various benefits an MSP can offer your business: Freed-Up Resources and a Renewed Emphasis on Core Business – Both business owners and internal IT staff would much rather focus on revenue enhancing tasks like product development or the creation of cutting-edge applications/services. This is one reason routine monitoring and maintenance tasks are often neglected by an internal IT person or team, which always proves to be detrimental much later. Often perceived as a “threat” to an internal IT person or staff, MSPs can insteadRead Full Article


Business Continuity Versus Traditional Backup

Do you know the difference between business continuity and traditional forms of data backup? How important is it to you that your business does not lose valuable downtime and is able to be back up and running as soon as possible? If this is vital to you, then you should have a very solid business continuity plan in place. In the meantime, here are some tips to help you improve your backup plan as you phase to a more solid business continuity plan. Think Quicker Recovery Time, Not Quicker Backup – While incremental backups are much faster than executing a full backup, they also prolong recovery time. In the event of data loss, a full restore will require loading the most recent full backup and then eachRead Full Article


The Benefits of a Managed Service Provider

The benefits of partnering with a managed service provider (MSP), such as Rent-A-Nerd, Inc., are significant. The bottom line is that it is a cost-effective way to ensure that all of your business’s IT needs are met and kept up-to-date. Experienced MSPs have access to the newest tools that reduce costs by automating many routine in-house labor intensive processes. Break-fix is labor intensive (and a very outdated model), and labor is one of the most expensive operating costs within your IT infrastructure. The new innovative tools that can be provided by MSPs generate real productivity increases and mitigate the risk of network failure, downtime, and data loss from human error and disasters.   MSPs deliver a trusted foundation for your team and your clients. SomeRead Full Article


Cybersecurity: Is your Business Safe from Virtual Threats?

Did you know that 50% of small business owners think their businesses are too small to be targeted by the thieves of the virtual world? Thus, they do not believe that cybersecurity is a business concern. Contrary to popular belief, 72% of hacker attacks happen to smaller firms – firms with fewer than 100 employees! So how prepared is your SMB? Here’s a checklist to help you find out how vulnerable you are to these attacks.   1. Do you have Antivirus protection? An antivirus software program can help protect you from threats that originate from emails such as malware and virus attacks. However, the most striking fact is that 61% of small businesses don’t install any antivirus software. If you are one of them,Read Full Article


Is That Email a Phishing Scheme?

Research has revealed that over half of all users end up opening fraudulent emails and often even fall for them. Phishing is done with the aim of gathering personal information about you, generally related to your finances (or your business and its finances). The most common reason for the large number of people falling for fraudulent emails is that the phishing attempts are often so well-disguised that they escape the eyes of a busy email reader. Here are a few tips that help you identify whether that email really came from your bank or is another attempt at defrauding you via a phishing email. 1. They are asking for personal information – Remember, no bank or financial institution asks you to share your key personalRead Full Article


The Cost of IT Downtime on Your Business

Many small and mid-sized business owners think IT downtime only cost them a few productive hours, but there’s a lot more at stake when your systems go down. Customer satisfaction and loss of brand integrity are just two of the key losses apart from more evident costs, such as lost productivity and what often adds up to a high tally of lost profits from sales, billable hours, and/or however else your business earns an income.  Here’s a few other ways downtime can hurt your business: 1. Customer Loss – Today’s buyer lacks patience; they are used to getting everything at the click of a mouse, at the tap of a finger. Suppose they are looking for the kind of products/services that you offer and your siteRead Full Article


Can You Really Afford Not to Have a Backup Plan?

 According to Symantec SMB, 50% of SMBs (small and medium businesses) admit to having no backup and disaster recovery plan in place. 41% of those surveyed confessed that they had never even given much thought to implementing a disaster recovery or business continuity plan. If you are one of them, then you really need to think about whether you can afford the status quo. Answering these questions will help you decide if you can really not afford to have a backup plan: 1. How often is employee productivity and customer accessibility or service stalled each day from a downed network or system?   2. How much downtime can your business truly afford and what kind of backup or recovery solutions are in effect when systemsRead Full Article


Computer Network Management and Maintenance

Rent-A-Nerd, Inc.’s co-owners, Charlotte and Darrin Piotrowski, published an article, “Don’t Wait Until It’s Broken,” in the September 2015 issue of Biz New Orleans (and also included in email blast and the Biz New Orleans online issue). In it, they discussed the many reasons why every business should have a computer network management and maintenance contract with a local IT firm, rather than simply calling their computer repair company every time something breaks or isn’t working properly. Here’s the link to the full article. Below is the top ten list of reasons, taken from the article, for contracting with Rent-A-Nerd, Inc. for your business’s computer network management and maintenance. Top 10 benefits of network/computer management and maintenance: 1 – You can truly think of your IT serviceRead Full Article


Meet the Nerds: Chien Nguyen, Network Technician

Rent-A-Nerd, Inc. is excited to introduce our newest Nerd, Chien Nguyen, to the team. Chien is a Network Technician, which means that he specializes in trouble shooting issues and setting up business networks. Of course he doesn’t always work, so we thought you’d like to get to know him a little better. After all, he may be at your office or home sometime in the near future! Here are Chien’s responses to our “fun facts” questions: What’s your favorite local restaurant:  I might be biased because the owner and I go way back; Kin on Washington Ave. is an AWESOME restaurant. Star Wars or Star Trek: Star Wars [Editor’s note: This is good since Darrin and Charlotte are Sith Lords.] What’s your favorite Mardi Gras Krewe: Krewe du Who of the Intergalactic KreweRead Full Article


Meet the Nerds: Tyler Braddick, Network Technician

Rent-A-Nerd, Inc. is excited to introduce our newest Nerd, Tyler Braddick, to the team. Tyler is a Network Technician, so you’re likely to see him working with other Nerds to set up a business’s entire computer network, trouble shooting issues that users may be experiencing, and other nerdy stuff. But, since he doesn’t always work, we thought it would be fun to sit down with him and learn a little more about him. Here are Tyler’s responses to our “fun facts” questions: Favorite local restaurant: Old Rail Brewing Company [Editor’s Note: It gets good reviews and is just across the Causeway at 639 Girod Street in Mandeville.] Star Wars or Star Trek: Star Wars, it was the first (although Episodes 1-3 are not all that great) [Editor’sRead Full Article