Tag Archives: technical tips

Help, my computer is infected! Or, Ways to Prevent Your Computer from Being Infected

Wikipedia defines Malware (short for malicious software) as: “software used to disrupt computer operation, gather sensitive information, or gain access to private computer systems.It can appear in the form of code, scripts, active content, and other software.’Malware’ is a general term used to refer to a variety of forms of hostile or intrusive software.” As a Rent A Nerd field technician, hardly a day goes by where I am not called upon to remove all manner of pop-ups, toolbars, fake antivirus programs and ransomware (a class of malware that restricts access to the computer system which it infects, and demands a ransom paid to the creator of the malware in order for the restriction to be removed). The main thing most people want to knowRead Full Article

Oh no, I spilled something on my laptop!

So, you’ve spilled something on your laptop. Here are a few steps you can take to prevent further damage: Time is of the essence. It’s very important that you remove all power sources from the laptop immediately without having to go through the proper shutdown procedures. This includes unplugging the AC adapter and removing the battery from the laptop. Also remove any attached peripheral devices (such as your flash drive, printer, wireless mouse receiver, etc.). Turn your laptop upside down to avoid any liquid spilling beneath the keyboard and into the motherboard. Dry off any water residue from the exterior of the laptop. At this point you should take it to us—if possible—so that your laptop may be revived by one of the Nerds. IfRead Full Article