Local small and mid-sized law firms often have difficulty managing their computer IT network. Despite being as technology dependent as large, national/international firms, local firms have tighter budgets and fewer resources to devote to IT management. This can lead to a more reactive “break-fix” approach to their technology that is not at all an ideal solution.
Here’s what break fix most often leads to. If the burden rests on the shoulders of hourly or salaried in-house IT support, and they’re too busy putting out fires all day, then their skills and talents are essentially wasted.
If there is no in-house tech support, and many law firms don’t have even one onsite “IT guy”, they are commonly taken for a ride by some of the more unscrupulous on-call IT consultants.
Although “If it ain’t broke, don’t fix it” is a popular saying, it should never be applied to the management of business technology. The cost of downtime can crush any law firm. The combined impact of lost revenue, lost productivity, and lost brand reputation is a severe hit that many firms often aren’t able to withstand.
It pays to be proactive, not a reactive, about technology. This requires a cultural shift from how IT has commonly been handled in the past. Say goodbye to manual, yet necessary, processes and hello to a better way for firms to meet their technology needs – a smarter and more cost-efficient way. This is true whether or not you have an in-house IT staff.
Three Steps To Better Manage Your Law Firm’s Technology
Be Proactive – More often than not, it’s the things that aren’t caught early on that turn into costly business disruptions. For instance, many of the hardware, software, and application failures that cause downtime occurrences are preventable; they’re just not detected and addressed early enough. However, Rent-A-Nerd, Inc. offers 24/7 remote monitoring and management of our client’s IT networks; we can fix issues before they become a problem. And we are happy to work with a firm’s in-house IT staff on all facets of your firms’ IT network.
Automate/Schedule Mundane Tasks – Free the in-house support staff from everyday manual maintenance and monitoring by automating a broad range of IT security and monitoring tasks.
Get More From Your In-House Team – If you have any in-house IT support, you’ve likely hired some incredibly skilled and talented people who would be more worthy contributors to your company or organization if they weren’t always so tied up fixing things and performing monotonous tasks. Our managed services solutions, Ultimate Care, can free your in-house staff to work on projects that matter. Further, we can provide a full spectrum of IT services–we truly can be your “IT staff without the overhead”–if you do not have an in-house IT staff.
Give us a call today at 504-301-1094 to see how we can help you, so that you can focus on your practice and we’ll take care of your computer network.